Refund policy

Return & Refund Policy

All sales are final. We do not accept returns or issue refunds.

Exchanges We offer exchanges on a case-by-case basis. Because golf shafts are performance equipment, any shaft that has been installed, hit, or used cannot be resold as new. If you'd like to exchange a used shaft, a partial trade-in value will be assessed based on the condition of the item. Please contact us to discuss your situation before sending anything back.

Damaged or Lost in Shipping If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage and packaging. We will issue a replacement shaft — refunds will not be issued for shipping damage claims.

No Refunds for Buyer's Remorse Refunds will not be issued simply because a product does not meet personal preference or expectation. We encourage customers to use our shaft fitting resources and contact us before purchasing if you have questions about fit or flex.

Final Sale Items We cannot accept returns or exchanges on sale items or gift cards. All such purchases are final.

Warranty All products are covered under the manufacturer's warranty. Warranty terms vary by brand and product. If you have a warranty claim, please contact us — we're happy to guide you through the process.

📧 john@myclubmaker.com 📞 515-341-6733